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 (416) 900-5570

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Warranty Policy

Ampione stands behind its industrial electronic repairs & servo repairs with the industry's leading warranty. Ampione guarantees the repaired/re-manufactured unit to be in working order when placed into service after repairs. Any modification of the warranty will be submitted in writing at the time the repair is quoted.

Our primary goal is to repair every item our customers send to us and return them safely and in perfect working order. This is the gold standard that we strive to achieve with each and every repair. A warranty is provided to you; our valued customer with few exceptions when there may be a problem with the repair.


Warranty Period

All Repairs and Refurbished Units are warranted to be free from defect in workmanship and materials under normal conditions for a period of one year from the date of shipment unless otherwise stated.* The warranty takes effect from the date repaired motor or electronics unit is shipped by us.

If Ampione repaired electronic control unit or servo unit does not function properly upon installation at your end, we want to be the first to know about it so we can make it right. The few warranty returns we get are handled with priority status.


Before returning an item for warranty considerations please help us by:

  1. Contacting Us by Phone: We may be able solve the problem quickly on the phone as there could be a configuration or installation problem which will save you time and shipping expenses. Before sending the item, contact Ampione to determine whether the item is within the warranty period and to alert Ampione of your warranty claim.

  2. Shipping to Ampione with Original RMA Number and Detailed Notes on the Problem: We will arrange to evaluate your item for warranty consideration upon receipt and proceed as appropriate. Your detailed notes will help us evaluate your warranty even faster.


Void Warranty and Limited Liability:

* Our warranty is void if failure or defect of the unit has resulted from accident, abuse, cannibalization of parts, catastrophic failure conditions, severe environmental exposure, misapplication, operation exceeding the rated capacities, negligence, contamination, improper calibration, storage, or handling by the customer, or unauthorized maintenance or repair, or if the Ampione’s barcode label or etching has been removed or altered in any manner.

Limited Liability: Our sole obligation for warranted units is Ampione 's option to return the fees paid or repair/replace any defective products, and in no event shall Ampione be liable for any damages, including, but not limited to, any special, direct, indirect, incidental, exemplary, or consequential damages, expenses, business interruption, lost profits, savings, business information, or any other damages arising out of any repair services or remanufactured goods.

Shipping to and fro Ampione: Ampione will not cover shipping costs. These will be the responsibility of the customer.

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Ampione Provides
  • 24/7 Service:
    Call: 1+ 800 504-9996
  • Free Evaluation/ Repair
    Quote
  • Rush (3 Hours to 48 hours Repairs), Priority (Less than 5 days turnaround) & Standard (5 to 14 days turnaround)